Terms of service

Billing Terms & Conditions

Overview

These Billing Terms & Conditions apply to all purchases made from EpiCloud Technologies INC through our website or direct sales channels. By placing an order with us, you agree to the terms outlined below.


Company Information

EpiCloud Technologies INC
10001 Derekwood Lane, Suite 204
Lanham, Maryland 20706
United States

Phone: +1 (240) 744 1443
Email: info@epicloudtech.com

DUNS Number: 13-971-7767
CAGE Code: 15J10


Pricing

All prices displayed on our website are listed in USD unless otherwise stated. Prices may change at any time without prior notice; however, the price confirmed at the time of order placement will remain valid for that order.


Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order in cases including, but not limited to:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Payment verification issues

If an order is cancelled, any payment received will be refunded to the original payment method.


Payment Terms

We accept payment methods displayed at checkout. Full payment is required before order processing and shipment.

Orders will only be processed once payment has been successfully verified and cleared.


Invoicing

After successful order confirmation, an invoice will be issued and sent to the email address provided during checkout. Customers are responsible for ensuring correct billing details are provided at the time of purchase.


Taxes

Applicable taxes (if any) will be calculated and displayed at checkout based on the delivery location and regulatory requirements.


Billing Accuracy

Customers are responsible for reviewing all order and billing details before completing a purchase. If you notice any discrepancies, please contact us immediately at info@epicloudtech.com.


Refunds & Adjustments

Refunds, where applicable, are processed in accordance with our Return & Refund Policy.

Refund processing times may vary depending on the payment provider and banking institution.


Fraud Prevention

To protect our customers and business, all transactions may be subject to fraud screening and verification checks. We reserve the right to request additional verification information before processing an order.


Changes to Billing Terms

We reserve the right to update or modify these Billing Terms & Conditions at any time. Any changes will be posted on this page.


Contact Us

If you have any questions regarding billing or payments, please contact us:

EpiCloud Technologies INC
10001 Derekwood Lane, Suite 204
Lanham, Maryland 20706
United States

Phone: +1 (240) 744 1443
Email: info@epicloudtech.com